Shipping policy

Shipping Policy – Shank&Co

At Shank&Co, all our products are made-to-order with care and purpose. This helps us reduce waste and stay true to our sustainable, mindful mission.

Where We Ship

We currently ship across the UK and internationally.

Processing Time

All orders are made to order. Please allow 2–4 business days for production before dispatch. Some items may take slightly longer depending on the supplier and demand.

Estimated Delivery Times

• UK: 5–14 business days
• Europe: 7–14 business days
• USA/International: 10–20 business days

Shipping Costs

Shipping fees are calculated at checkout and depend on your location and the item(s) ordered.

Tracking & Delivery

Once your order ships, you’ll receive a tracking number via email. If you haven’t received this within 7 days of purchase, please contact us.

Delays

We do our best to deliver on time, but please understand that delays may occur due to customs, strikes, or global disruptions. We’ll always communicate if there are major hold-ups.

Wrong Address?

Please double-check your shipping address at checkout. If your order gets returned to us due to incorrect info, we can re-ship it — but there may be an additional delivery fee.

❓Questions?

Email our team anytime at support@shankandco.co.uk – we’re always happy to help.